Renovate Avenue Terms & Conditions

Updated and effective May 2026

Thank you for visiting the Renovate Avenue website ("Site"), owned and operated by Imperial Flight MC ("Company"). Company's parents, subsidiaries, related companies, and each of their respective officers, directors, members, owners, employees, agents, representatives, and shareholders are included in any reference to "Company" herein. By using and/or accessing the Site, you agree to comply with and be bound by the following Terms and Conditions ("Terms and Conditions") (including the arbitration and class action waiver provisions below), the Privacy Policy ("Privacy Policy") and any and all other applicable Company operating rules, policies, and supplemental terms and conditions or documents that may be published from time to time, all of which are expressly incorporated herein by reference (collectively, the "Agreement"). Please review the complete terms of the Agreement carefully. If you do not agree to the Agreement in its entirety, you are not authorized to use the Site in any manner or form.

I. Requirements. The Site is not intended for use by individuals under eighteen (18) years of age. If you are under eighteen (18) years of age, you do not have permission to use and/or access the Site. The Site, and the ability to apply for Services, are available only to individuals at least eighteen (18) years of age who can enter into legally binding contracts under applicable law, and who are residents of the United States.

II. Agreement Acceptance. This Agreement constitutes the entire and only agreement between you and Company with respect to your use of this Site, and supersedes all prior agreements, representations, warranties and/or understandings with respect to the Site. We may amend the Agreement from time to time in our sole discretion, without specific notice to you; provided, however, that any amendment or modification to the arbitration provisions, prohibition on class actions provisions or any other provisions applicable to dispute resolution shall not apply to any disputes incurred prior to the applicable amendment or modification. The latest Agreement will be posted on the Site, and you should review the Agreement prior to using the Site. By your continued use of the Site, you hereby agree to comply with and be bound by all of the terms and conditions contained within the Agreement effective at that time.

III. Description of the Site. The Site provides users with information and the opportunity to be matched with home services providers, real estate professionals, and related products and/or services ("Services"), as offered by Company's third party service providers (the "Third Party Service Providers") — including, without limitation, HVAC contractors, plumbers, roofers, electricians, pest control, siding, windows, landscaping, basement waterproofing, and real estate agents and brokerages. Please be advised that Company does not itself provide services, perform home services work, or list or sell real estate, and the ultimate terms and conditions of any product or service provided by its Third Party Service Providers will be determined by those Third Party Service Providers. To qualify to receive Services, you must first fully complete the application form located at the Site, as well as any application form set forth on the applicable Third Party Service Provider's site. The information that you supply on the Site includes, but is not limited to: (a) your first name; (b) your last name; (c) your email address; (d) your telephone number; (e) your ZIP code; and (f) any other information requested in a web form contained on the Site (collectively, the "Site Registration Data"). Company's use of the Site Registration Data shall be governed by the Privacy Policy. Upon entering your Site Registration Data and clicking on the applicable submission button on the Site, you may be redirected to the site of a Third Party Service Provider, or your information may be transmitted to one or more Third Party Service Providers so that they may contact you about Services. You understand and agree that Company is not responsible or liable in any manner whatsoever for your use of, or inability to use and/or qualify for, Services or other Third Party Service Provider sponsored products and/or services, or for any dispute between you and any Third Party Service Providers, including any disputes related to scope of work, workmanship, pricing, scheduling, real estate transactions, or commission.

IV. Privacy Policy. We reserve the right to use all information regarding your use of the Site, and any and all personal information, in accordance with the terms of our Privacy Policy. Use of the Site, and all comments, feedback, information, Site Registration Data or materials that you submit through or in association with the Site, are subject to our Privacy Policy. No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. By clicking the "Get Custom Quotes" button on the Site, you affirm that you have read and agree to this Site's Terms and Conditions (including the arbitration provision and the E-SIGN consent) and Privacy Policy and agree by electronic signature and authorize Imperial Flight MC to contact you at the phone number you entered even if your phone is a mobile number or is currently listed on any state, federal, or corporate "Do Not Call" list. You understand that your telephone company may impose charges on you for these contacts, and that you can revoke this consent at any time. We may send up to two text messages per day that you have consented to receive. You can cancel text messages at any time by texting "STOP" to opt-out. After you send "STOP," we may send you an additional text message to confirm that you have been unsubscribed. If at any time you have questions about the text messages, text "HELP" for help. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply. Monthly message frequency may vary.

V. Proprietary Rights. The content, organization, graphics, design, compilation, magnetic translation, digital conversion, software, services and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including intellectual property) rights. The copying, redistribution, publication or sale by you of any part of the Site — including cost guides, regional cost data, articles, and graphics — is strictly prohibited. Retrieval of material from the Site by automated means or any other form of scraping or data extraction in order to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Company is prohibited. The Site name and logo, and all associated graphics, icons and service names, are trademarks of Company. All other trademarks are the property of their respective owners.

VI. License Grant. You are granted a non-exclusive, non-transferable, revocable and limited license to access and use the Site and associated content in accordance with the Agreement. Company may terminate this license at any time for any reason. You may use the Site for your own personal, non-commercial use. No part of the Site may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical. You may not use, copy, emulate, clone, rent, lease, sell, modify, decompile, disassemble, reverse engineer or transfer the Site or any portion thereof. You may not use any device, software or routine to interfere with the proper working of the Site, or take any action that imposes an unreasonable or disproportionately large load on Company infrastructure.

VII. Legal Warning. Any attempt by any individual to damage, destroy, tamper with, vandalize and/or otherwise interfere with the operation of the Site is a violation of criminal and civil law. Company will pursue any and all remedies in this regard against any offending individual or entity to the fullest extent permissible by law.

VIII. Modification. Company reserves the right to edit, modify, or delete any documents, information, cost figures, or other content appearing on the Site in our sole discretion. Cost estimates and regional pricing published on the Site are general informational averages and not quotes; actual pricing varies by region, scope, home, and contractor.

IX. Indemnification. You agree to indemnify and hold Company, its parents, subsidiaries and related companies, and each of their respective members, officers, directors, owners, employees, agents, co-branders and/or other partners, harmless from and against any and all claims, expenses (including reasonable attorney's fees), damages, suits, costs, demands and/or judgments whatsoever, made by any third party due to or arising out of: (a) your use of the Site and/or Services; (b) your breach of the Agreement; (c) any dispute between you and any Third Party Service Providers, including any home services contractor or real estate professional; and/or (d) your violation of any rights of another individual and/or entity.

X. Disclaimer of Warranties. The Site, Services and/or any other products and/or services that you may apply for through the Site are provided to you on an "as is" and "as available" basis and all warranties, express and implied, are disclaimed to the fullest extent permissible pursuant to applicable law (including, but not limited to, the disclaimer of any warranties of merchantability, non-infringement of intellectual property and/or fitness for a particular purpose). In particular, Company makes no warranty that: (a) the Site, Services or content will meet your requirements; (b) the Site or Services will be uninterrupted, timely, secure or error-free; (c) you will qualify for or be matched with any specific contractor, real estate professional, or other Third Party Service Provider; or (d) any cost estimate, regional pricing figure, or guidance obtained from the Site will be accurate or reliable for your specific project. No advice or information, whether oral or written, obtained by you from Company, its Third Party Service Providers or otherwise through or from the Site, shall create any warranty not expressly stated in the Agreement.

XI. Third Party Websites. The Site may link out or refer you to third party websites, including those of contractors, brokerages, and manufacturers. Company has no control over such third party websites, and is not responsible for the availability of, or content, advertising, services, products or other materials at or available from, such third party websites or resources, or for any damages and/or losses arising therefrom.

XII. Limitation of Liability. You expressly understand and agree that Company shall not be liable to you or any third party for any direct, indirect, incidental, special, consequential and/or exemplary damages including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Company has been advised of the possibility of such damages), to the fullest extent permissible by law for: (a) the use or the inability to use the Site or Services; (b) the cost of procurement of substitute goods and services resulting from any goods, data, information and/or Services obtained from, or transactions entered into through, the Site; (c) the failure to qualify for or be matched with any Third Party Service Provider; (d) the unauthorized access to, or alteration of, your Registration Data; and (e) any other matter relating to the Site or Services. If applicable law does not permit such limitations, the maximum liability of Company to you under any and all circumstances will be three hundred dollars ($300.00).

XIII. E-Sign Consent. By clicking the "submit" button on the Site, you adopt such as your electronic signature, and consent and agree that: Company may provide you with electronic communications and disclosures (collectively, "Communications") via email, by making them accessible on this Site or other website designated by Company; and your electronic signature on agreements and documents has the same effect as if you signed them in writing. You may withdraw your consent to receive electronic Communications at any time by contacting us at hello@renovateavenue.com. To access and retain the electronic Communications, you will need access to a computer or mobile device with internet connectivity, a supported internet browser, sufficient storage to save Communications, and a valid email account. You have the right to receive Communications in paper form by contacting us at the email above.

XIV. Dispute Resolution Provisions. The Agreement shall be governed by and construed in accordance with the laws of the United States and the state in which Company is headquartered (without regard to conflict of law principles). In the event of any dispute arising under or related to the Site, Services, or terms and conditions of the Agreement: (a) the parties agree to exclusively submit their dispute for resolution by binding arbitration before the American Arbitration Association in accordance with the then current Commercial Arbitration rules of the American Arbitration Association ("AAA"). Any such disputes, including any threshold disagreement about the arbitrability of any claim, shall be delegated to the arbitrator (and not a court). The United States Federal Arbitration Act shall govern the interpretation of this arbitration clause. Each party shall bear its own costs and expenses, including its own attorney's fees, and an equal share of the arbitrator's fees. Any claim or cause of action arising out of or related to your use of the Site or this Agreement must be brought within one (1) year after such claim or cause of action arose or be forever barred. To the extent permitted by law, you agree that you will not bring, join or participate in any class action lawsuit or class wide arbitration as to any claim, dispute or controversy that you may have against Company. You may opt-out of these dispute resolution provisions by providing written notice of your decision within thirty (30) days of the date that you first access the Site.

XV. Miscellaneous. Should any part of the Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. Our failure to enforce any provision of the Agreement shall not be deemed a waiver of such provision. The parties do not intend that any agency or partnership relationship be created through operation of the Agreement.

XVI. Contact Us. If you have any questions about the practices of the Site or this Agreement, please email us at hello@renovateavenue.com.